The retail industry is one of the most competitive industries in the world. In order to stay ahead of the competition, retailers need to be able to efficiently manage their orders and inventory. An order management system (OMS) is a software application that helps retailers do just that.
But is that all? Surely there must be more to it than that, or everyone would have one, right? Well, actually, there are quite a few benefits that come along with using an OMS.
At Deck Commerce, we provide order management solutions trusted by major retailers such as New Balance, Fila, Yankee Candle, Tervis, and Build-A-Bear Workshop. Here are just a few of the benefits our clients have seen after implementing Here are just a few of them:
1. Get orders out fast and with great accuracy
With an OMS, retailers can manage their inventory in real-time. This means that they always know what orders need to be fulfilled and can get them out the door quickly and without any errors.
2. Automate order processing
Another great benefit of using an OMS is that it can automate many of the tasks involved in processing an order. This includes tasks such as generating packing slips and invoices, calculating shipping charges, and more.
3. Improve customer service
By using an OMS, retailers can actually improve their customer service. By providing customers with real-time updates on their orders, they can be sure that they are always kept in the loop.
That way, it’s easier for the customers to make plans around their expected delivery date and they are less likely to experience any issues or delays.
4. Reduce inventory costs
An OMS can also help retailers reduce their inventory costs. By keeping track of inventory levels in real-time, retailers can avoid overstocking or understocking their products.
Being able to reduce inventory costs should be a good thing as it means that the OMS will be able to pay for itself over time!
5. Increased visibility into the business
Utilizing an order management system can provide retailers with increased visibility into their business. By tracking data such as sales, inventory levels, customer behavior, and more, retailers can gain valuable insights that they can use to improve their business.
It’s the simple data that can make all the difference in the world when it comes to making the most important business decisions.
6. Easier to scale
As a business grows, it can become more and more difficult to manage orders and inventory manually. An OMS can help take some of the strain off of growing businesses by making it easier to scale.
7. Improved security
When retailers use an OMS, they can also enjoy improved security. By using a cloud-based OMS, retailers can keep their data safe and secure off-site. Besides, utilizing an OMS can actually help businesses meet compliance standards, such as PCI DSS.
8. Access from anywhere
Another great benefit of using a cloud-based OMS is that it can be accessed from anywhere. Since the data is, in most cases, stored off-site, retailers can access it from any device with an internet connection.
This is great for businesses that have multiple locations or employees who travel often.
Eight great benefits of using an order management system. As you can see, there are many reasons why retailers should consider using an OMS.
If you’re looking for a way to streamline your operations and improve your business, then an OMS may be just what you need.