How can I use HealthTap?

HealthTap is a telehealth service that provides answers to patients’ medical queries. It also allows users to book appointments with doctors.

This platform is accessible in over 170 countries and boasts a network of approximately 144,000 physicians who offer advice. These doctors have been rated by other practitioners and self-identify as experts in various fields.

What is HealthTap?

HealthTap is an online platform that connects users with doctors via video, voice and text chat. It also provides other services like doctor-ordered prescriptions, lab tests and online referrals to specialists.

The company strives to make medical help more accessible and convenient, boasting that tens of millions of people have accessed doctors through its service. It sells its solutions to hospitals, large employers, as well as individual customers for just $99 a month.

HealthTap actively recruits doctors and requires all its doctors to be verified, board-certified, and licensed to practice medicine. Furthermore, it offers a free symptom checker that helps patients better comprehend their symptoms.

How can I use HealthTap?

HealthTap is a telehealth platform that enables patients to request consultations with doctors through live video or text. The company has both mobile apps and websites accessible on iOS and Android devices.

HealthTap provides two paid services, Basic and Prime. Basic is free and gives users access to HealthTap’s database of questions and answers.

However, Amazon charges a $15 monthly subscription fee for Prime. The plan offers video consultations with doctors as well as prescriptions for medication.

Furthermore, the app provides patients with access to an expansive library of medical knowledge and expertise from leading doctors around the globe.

This service is accessible in many countries, such as the United States, Australia, New Zealand and Canada. Its network of doctors covers 141 specialties with an average age of 21 years of clinical experience.

What is the cost of HealthTap?

HealthTap provides free texting, $39 video appointments and $59 visits for 24/7 urgent care with the first available doctor. Plus, its network of 90,000 volunteer doctors across 147 specialties offer free informational answers to health questions from their members.

The company provides services to large employers and healthcare networks, as well as individuals who purchase access to doctor consultation for $99 a month. Recently, it unveiled a cloud system that enables software developers to build medical apps on top of its platforms.

HealthTap is currently expanding its market reach with Eval360, which provides primary care physicians with the tools to conduct virtual medical evaluations for partner health plans. Through Eval360, HealthTap PCPs can review health and family history, current conditions, medications, lab values, risk factors and social determinants for improved condition management and prevention.

What is the availability of HealthTap?

HealthTap, available for both iOS and Android, is a mobile app that enables users to ask doctors questions and receive speedy answers in return, it has the support of Khosla Ventures, The Mayfield Fund.

Free and customizable, this free service uses data and information from members to personalize the site. Users fill out a personal medical record – similar to what doctors would fill out in person – which allows the system to customize information and recommendations specifically for them.

HealthTap also offers a subscription-based service called HealthTap Prime that provides unlimited live consults with doctors via HD video, voice and text chat. Patients may opt for the more affordable Concierge service which offers doctor-ordered prescriptions and medical tests at lower prices.


HealthTap is a telehealth service that connects patients with doctors globally through live video, voice and text chat. It offers two paid services: Basic, which is free and grants access to HealthTap’s question-and-answer database, and Prime, which costs $15 a month and includes video appointments with doctors and prescriptions for medication. HealthTap has a network of approximately 144,000 verified, licensed and board-certified doctors across 141 specialties. Eval360, its newest offering, equips primary care physicians with tools to perform virtual medical evaluations for partner health plans.

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